Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Savora mobile application and the website located at cooksavora.com (collectively, the "Service"), operated by Savora ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Eligibility

You must be at least 13 years old (or the applicable minimum age in your jurisdiction) to use the Service. If you are under 18, you must have permission from a parent or legal guardian. By using the Service, you represent and warrant that you meet these requirements.

2. Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately at hello@cooksavora.com if you suspect any unauthorised use of your account.

3. Description of the Service

Savora is a recipe and cooking companion that allows users to scan ingredients, discover recipes, plan meals, manage pantry inventory, and create shopping lists. The Service is available as a free tier with limited features and a Premium subscription with additional capabilities. Features, availability, and pricing may change at our discretion.

4. Subscriptions and Payments

Savora Premium is offered as a recurring subscription. By subscribing, you authorise us to charge the applicable fee to your chosen payment method on a recurring basis until you cancel.

• Free trial: If offered, a free trial allows you to use Premium features at no charge for a specified period. Unless you cancel before the trial ends, your subscription will automatically convert to a paid plan.
• Cancellation: You may cancel your subscription at any time through the app store where you subscribed (Apple App Store or Google Play Store). Cancellation takes effect at the end of the current billing period. You will continue to have access to Premium features until that date.
• Refunds: Refund eligibility is governed by the policies of the applicable app store. We do not provide direct refunds for subscription payments processed through third-party platforms.
• Price changes: We reserve the right to change subscription pricing. We will provide reasonable advance notice of any price increase. Your continued use of the Service after a price change constitutes acceptance of the new pricing.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms. You must not:

• Use the Service in any way that violates applicable local, national, or international law or regulation.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Upload, post, or transmit any content that is defamatory, obscene, abusive, hateful, or otherwise objectionable.
• Attempt to gain unauthorised access to any part of the Service, other accounts, computer systems, or networks connected to the Service.
• Use automated means (bots, scrapers, crawlers) to access, collect data from, or interact with the Service without our prior written consent.
• Interfere with or disrupt the integrity, security, or performance of the Service.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Use the Service to send unsolicited communications, promotions, or spam.

We reserve the right to suspend or terminate your access to the Service at any time if we reasonably believe you have violated these Terms.

6. User Content

You may submit content through the Service, including recipes, photos, reviews, ratings, and comments ("User Content"). You retain ownership of your User Content. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to use, reproduce, modify, distribute, display, and perform your User Content in connection with operating and improving the Service.

You represent and warrant that you own or have the necessary rights to submit your User Content and that it does not infringe the intellectual property rights or other rights of any third party. We are not responsible for any User Content submitted by other users.

We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate at our sole discretion.

7. Intellectual Property

The Service, including its design, features, content, logos, trademarks, and underlying technology, is owned by or licensed to Savora and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service or its content without our prior written consent.

The Savora name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Savora. You may not use these marks without our prior written permission.

8. Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nutritional and dietary information: Recipes, nutritional data, and dietary information provided through the Service are for informational purposes only and should not be considered medical or professional dietary advice. Always consult a qualified healthcare professional before making changes to your diet, especially if you have allergies, intolerances, or medical conditions.

Ingredient scanning accuracy: While we strive for accuracy, the ingredient scanning feature uses image recognition technology that may not always produce correct results. Always verify identified ingredients before cooking, particularly if you have food allergies or sensitivities.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Savora and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of or inability to use the Service, regardless of the cause of action or the theory of liability (whether in contract, tort, or otherwise), even if we have been advised of the possibility of such damages.

In no event shall our total aggregate liability to you for all claims arising out of or related to the Service exceed the amount you have paid to us in the twelve (12) months preceding the event giving rise to the liability, or fifty US dollars (US$50), whichever is greater.

10. Indemnification

You agree to indemnify, defend, and hold harmless Savora and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your User Content, or your violation of these Terms.

11. Third-Party Links and Services

The Service may contain links to third-party websites, services, or content that are not owned or controlled by Savora. We do not endorse and are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access third-party content at your own risk.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms, is harmful to other users or the Service, or for any other reason.

Upon termination, your right to use the Service will cease immediately. Sections of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property, disclaimers, limitation of liability, and indemnification.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Savora operates, without regard to its conflict-of-law provisions. Any dispute arising under these Terms shall be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.

14. Modifications to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Effective" date. For significant changes, we may also notify you via email or an in-app notification. Your continued use of the Service after the revised Terms take effect constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

15. Severability

If any provision of these Terms is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Savora regarding your use of the Service, superseding any prior agreements or understandings.

17. Contact Us

If you have any questions about these Terms, please contact us:

• Email: hello@cooksavora.com
• Website: cooksavora.com/contact